TPP Exceptions
Directory migration issues are shown separately from ordinary TPP lifecycle events. Not every failed continuity test means a TPP has to register again.
Exception register
10 exceptions
- Cause
Role removed — Bank registration holds AISP + PISP, new Directory record lists AISP only
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED - Cause
Role removed — Bank registration holds AISP + PISP, new Directory record lists AISP only
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED - Cause
Role removed — Bank registration holds AISP + PISP, new Directory record lists AISP only
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED - Cause
Role removed — Bank registration holds AISP + PISP, new Directory record lists AISP only
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED - Cause
Software Statement mismatch — Directory software statement ID differs from the Bank-held value
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED - Cause
Organisation status changed — Directory organisation is Pending rather than Active
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIREDTPP actionNone until the Directory organisation status is confirmed
- Cause
Certificate expiring within 30 days
Required actionTPP action
Action ownerTPPTPP actionObtain and present a replacement transport certificate
- Cause
Keyfactor certificate not trusted by Open Banking API Gateway
Required actionBank remediation
Affected system: Open Banking API Gateway
Action ownerBANK - Cause
Certificate expired
Required actionTPP action
Action ownerTPPTPP actionIssue and present a valid replacement transport certificate
- Cause
Organisation not found in the new Directory
Required actionManual investigation required
Affected system: TPP Registration Service
Action ownerINVESTIGATION REQUIRED
Re-registration is only shown as an exception where a separate Bank policy, an invalid registration or a client lifecycle event requires it. Directory platform change alone is not treated as a reason for existing TPPs to repeat dynamic client registration.